Shipping policy

Processing Time: Orders are typically processed and prepared for shipment within 1 to 3 business days from the time the order is placed.
Standard Shipping Time: Once shipped, our standard delivery time is 7 to 9 business days. Please note this is an estimate and may vary due to carrier delays or peak seasons.
Shipping Method: All orders are shipped via a tracked service. Tracking information will be provided via email once your order has been dispatched.
Shipping Costs: Shipping costs are calculated at checkout and are based on the weight of your order and the delivery destination.

Cancellation Window: You may cancel your order for a full refund if the request is made within 12 hours of placing the order.
How to Cancel: To request a cancellation, please contact us immediately at [Your Email Address] with your order number.
Post-Window Cancellations: Once the 12-hour window has passed, or if the order has already entered the shipping process, we may no longer be able to cancel it.

Incorrect Address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of re-shipping.
Lost/Stolen Packages: If your tracking shows your package has been delivered but you have not received it, please contact the carrier directly. We are not responsible for lost or stolen packages confirmed as delivered by the carrier.

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